Frequently asked questions
How long do I keep access to a course?
You receive 12 months of access, including all updates added during that period. Downloadable templates remain yours to keep.
Is the teaching style fast or intense?
Our pace is intentionally calm. Lessons are bite-sized with pauses for reflection, practice, and checkpoints to prevent overload.
Do you provide certificates?
Yes. When you complete all lessons and the final project, you can download a shareable certificate indicating your pathway and level.
How do you handle privacy and sensitive data?
We teach de-identification and context minimization. Our templates encourage removing personal data and using opt-in attribution. See our Privacy Policy for legal details.
What is your refund policy?
If a course does not fit your needs, contact us within 14 days of purchase and before completing 30% of the lessons for a full refund.
Are the workflows tool-agnostic?
Yes. We focus on transferable patterns—prompting, review protocols, logging, and handoffs—so you can adapt to your tools.
Can I learn with a team?
We support team cohorts with shared checklists, discussion guides, and facilitator notes. Contact us to set up seats.
How do I get accessibility support?
Email [email protected] for caption files, transcripts, or adjusted pacing plans. We respond within two business days.
Do you promise specific business outcomes?
We do not guarantee financial or performance outcomes. We teach skills and provide tools; results depend on context and application.